We require signed assumption of risk agreements and medical forms from all of our participants. Please submit all requested course documents (liability waiver, medical form, etc) at least 2 weeks prior to the the start of the course. Our instructors use this information to prepare to lead quality trips for you. We cannot allow you to participate in a course without having completed our required paperwork.
Our cancellation policy reflects the commitments we make to our guides and the costs we incur when setting up a trip or clinic. In order to keep trip costs low for all participants, we do not build cancellation costs into the prices of our trips. The more notice you can give for a cancelation, the better! If you give us plenty of notice (120+ days) we are able to offer a partial refund. With 10-120 days notice we can offer diminishing partial refunds. With less than 10 days notice, we cannot offer any refunds. Requests to transfer your registration to another trip are treated the same as cancellations because a transfer requires a cancellation as well as reserving a spot in a new course. Please refer to the chart below for details.
If would like a backup plan in case you need to make a cancellation, we recommend purchasing travel insurance. Travel insurance is an excellent way to protect yourself against circumstances that might prevent you from participating in a trip or clinic, and help you cover travel and medical costs associated with getting injured while on a trip. We recommend Global Rescue, a partner of Backcountry Babes: www.globalrescue.com/partner/
If you need to cancel your enrollment in a clinic, a 100% refund minus a $50 processing fee will be offered if notification is made to Backcountry Babes (email@example.com) at least 120 days prior to the first day of the course. The participant will receive a refund of 50% of the course fee if she notifies Backcountry Babes at least 30 days prior to the first day of the course. We will offer a 5% refund for with 10-30 days notice. No refunds can be offered with less than 10 days notice. We will confirm your cancellation in an email.
If you need to cancel your enrollment in a longer trip, the $600 Deposit will be forfeited. With 60-120 days written notice of cancellation we can offer a 50% refund. From 30-60 days we can offer a 20% refund, and from 10-30 days a 5% refund. No refunds can be offered with less than 10 days notice. We will confirm your cancellation in an email.
Requests to transfer your registration to another trip are treated the same as cancellations because a transfer requires a cancellation as well as reserving a spot in a new course.
Shorter Course Transfer Policy (for any program 1, 2 or 3 days in length): When space allows for a transfer and it is 120 days or more prior to the original course start date, we can make the transfer for a $50 fee plus any price difference between the two trips. With 30 to 60 days notice we can apply 50% of the original course fees to a new course. With 10-30 days notice we can offer to apply 5% of your course fee from your original course to a new course. We will confirm your course transfer in an email. We can only offer transfers to trips happening within the same season as your original course.
Longer Course Transfer Policy (any program of 4 or more days): When space allows for a transfer and it is 154 days or more prior to the original trip start date, we can make the transfer for a $0 transfer fee plus any price difference in the two trips. With 120 to 60 days notice we can apply 50% of the original trip fees to new trip dates (plus any difference in price between the 2 trips). With less than 10 days notice we cannot offer a to apply funds from your original trip to a new trip. We will confirm your cancellation in an email.
All deposits (for waitlists or for trips that require a deposit) are forfeited if you cancel at any time prior to the start of the trip. We use deposits to cover costs that are unrecoverable or to commit to instructors and guides.
Many of our programs take place in remote settings where rescue is difficult and definitive medical care is far away. Additionally, most our our outings require a high level of physical activity for a considerable length of time, often at elevations between 6000-9000ft, and sometimes 9000ft and above. When you register, please fill out our medical form, and let us know about any medical condition, diet, or other need for special accommodation. Please be sure to discuss any relevant details and any updates about your health with your guide or instructor when the trip or clinic begins.
We use the information on our medical form to help facilitate treatment should a problem arise. Thank you for taking the time to thoroughly answer all questions on the medical questions.
Backcountry Babes is not responsible for any damage to personal gear or equipment.
All participants must sign our Assumption of Risk Agreement before participating in any part of a Backcountry Babes course. Click here if you would like to review our Assumption of Risk agreement before signing up for a course